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IntelliResponse

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Most web self service initiatives fail miserably because they don’t deliver what web site visitors want - concise, consistent answers to their questions.

IntelliResponse has over 125 live customer facing implementations and over 20 million questions have received one right answer.

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What IntelliResponse does

  • Improve visitor self-service experience - 87% of questions receive One Right Answer
  • Optimize use of customer service personnel by eliminating up to 80% of routine phone calls & emails
  • Increase online visitor-to-customer conversion by 50%
  • Control messaging with precise, consistent answers
  • Capture every visitor question to drive actionable business intelligence - new and improved products, services, processes and communication

IntelliResponse Web Services pdf
 
Visit IntelliResponse Higher Education Customers
 
IntelliResponse Commercial Solutions
 
Commercial Case Studies
 
  

IT that’s… safer. faster. easier.

 
Can we be of further assistance ?
01784 477578
 
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"We have used SingleRapid for sixteen years because it is a flexible company, with the key skills required to support our changing business needs."

IT Manager Europe, leading global operators in aviation ground services.