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IntelliResponse

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Most web self service initiatives fail miserably because they don’t deliver what web site visitors want - concise, consistent answers to their questions.

IntelliResponse has over 125 live customer facing implementations and over 20 million questions have received one right answer.

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What IntelliResponse does

  • Improve visitor self-service experience - 87% of questions receive One Right Answer
  • Optimize use of customer service personnel by eliminating up to 80% of routine phone calls & emails
  • Increase online visitor-to-customer conversion by 50%
  • Control messaging with precise, consistent answers
  • Capture every visitor question to drive actionable business intelligence - new and improved products, services, processes and communication

IntelliResponse Web Services pdf
 
IntelliResponse Education Solutions
 
IntelliResponse Commercial Solutions
 
 

IT that’s… safer. faster. easier.

 
Can we be of further assistance ?
01784 477578
 
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"We have used SingleRapid for sixteen years because it is a flexible company, with the key skills required to support our changing business needs."

IT Manager Europe, leading global operators in aviation ground services.